What happens when I end or delete my program?

Ending your program:

To end your program, go to your program dashboard, and click the top-right dropdown menu More Actions > End Program option.

Here's what happens when you end your program:

  • New participants can still be added but no loyalty actions will be triggered and no rewards will be unlocked.
  • Any program emails that you have enabled at the Program Editor > 2. Emails step will not be sent out.

Deleting your program:

To delete your program, go to your program dashboard, and click the top-right dropdown menu More Actions > Delete Program option.

Here's what happens when you delete your program:

  • Deleting a program is permanent, and you will not be able to recover your program and participants' data. We strongly encourage that you download your participants' list before deleting it.
  • No more loyalty actions will be triggered and no rewards will be unlocked.
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