What happens when I end or delete my campaign?

Ending your campaign:

To end your campaign, go to your campaign dashboard, and click the top-right dropdown menu More Actions > End Campaign option.

Here's what happens when you end your campaign:

  • New participants can still be added but no loyalty actions will be triggered and no rewards will be unlocked.
  • Any campaign emails that you have enabled at the Campaign Editor > 2. Emails step will not be sent out.

Deleting your campaign:

To delete your campaign, go to your campaign dashboard, and click the top-right dropdown menu More Actions > Delete Campaign option.

Here's what happens when you delete your campaign:

  • Deleting a campaign is permanent, and you will not be able to recover your campaign and participants' data. We strongly encourage that you download your participants' list before deleting it.
  • No more loyalty actions will be triggered and no rewards will be unlocked.
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.