What happens when I end or delete my campaign?
Ending your campaign:
To end your campaign, go to your campaign dashboard, and click the top-right dropdown menu More Actions > End Campaign option.
Here's what happens when you end your campaign:
- New participants can still be added but no loyalty actions will be triggered and no rewards will be unlocked.
- Any campaign emails that you have enabled at the Campaign Editor > 2. Emails step will not be sent out.
Deleting your campaign:
To delete your campaign, go to your campaign dashboard, and click the top-right dropdown menu More Actions > Delete Campaign option.
Here's what happens when you delete your campaign:
- Deleting a campaign is permanent, and you will not be able to recover your campaign and participants' data. We strongly encourage that you download your participants' list before deleting it.
- No more loyalty actions will be triggered and no rewards will be unlocked.