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How do I contact customer support?
To contact us, click here. Our support hours are Monday - Friday, 9 a.m. - 5 p.m. CST, excluding US holidays.
LoyaltySurf observes the following US holiday schedule for 2022-2026 and our company offices will be closed on the following dates. Customer support will be unavailable during this time.
| Holiday | 2022 | 2023 | 2024 | 2025 | 2026 |
|---|---|---|---|---|---|
| New Year's Day | January 1* | January 1** | January 1 | January 1 | January 1 |
| Martin Luther King Jr. Day | January 17 | January 16 | January 15 | January 20 | January 19 |
| Washington's Birthday (Presidents Day) | February 21 | February 20 | February 19 | February 17 | February 16 |
| Memorial Day | May 30 | May 29 | May 27 | May 26 | May 25 |
| Juneteenth National Independence Day | June 19** | June 19 | June 19 | June 19 | June 19 |
| Independence Day | July 4 | July 4 | July 4 | July 4 | July 4* |
| Labor Day | September 5 | September 4 | September 2 | September 1 | September 7 |
| Columbus Day | October 10 | October 9 | October 14 | October 13 | October 12 |
| Veterans Day | November 11 | November 11* | November 11 | November 11 | November 11 |
| Thanksgiving Day | November 24 | November 23 | November 28 | November 27 | November 26 |
| Christmas Day | December 25** | December 25 | December 25 | December 25 | December 25 |
*Falls on a Saturday, not observed
**Falls on a Sunday, observed on Monday