How do I contact customer support?

To contact us, click here. Our support hours are Monday - Friday, 9 a.m. - 5 p.m. CST, excluding US holidays.

LoyaltySurf observes the following US holiday schedule for 2025-2030 and our company offices will be closed on the following dates. Customer support will be unavailable during this time.

Holiday 2025 2026 2027 2028 2029 2030
New Year's Day January 1 January 1 January 1 January 1* January 1 January 1
Martin Luther King Jr. Day January 20 January 19 January 18 January 17 January 15 January 21
Washington's Birthday (Presidents Day) February 17 February 16 February 15 February 21 February 19 February 18
Memorial Day May 26 May 25 May 31 May 29 May 28 May 27
Juneteenth National Independence Day June 19 June 19 June 19* June 19 June 19 June 19
Independence Day July 4 July 4* July 4** July 4 July 4 July 4
Labor Day September 1 September 7 September 6 September 4 September 3 September 2
Columbus Day October 13 October 12 October 11 October 9 October 8 October 14
Veterans Day November 11 November 11 November 11 November 11* November 11** November 11
Thanksgiving Day November 27 November 26 November 25 November 23 November 22 November 28
Christmas Day December 25 December 25 December 25* December 25 December 25 December 25

*Falls on a Saturday, not observed

**Falls on a Sunday, observed on Monday

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